October 18, 2012
If you’re wondering why your pet or veterinary website isn’t bringing in the volume of sales or leads you expect… it may be due to your site’s “First Impression.”
Let me explain. I’m always following web industry experts who measure different aspects of what works with search engines and site visitors… and recently I came across some alarming statistics.
The statistics have been gathered through global tests involving millions of websites. They point to a few critical fundamentals that make a huge difference in whether your pet or veterinary website’s First Impression is going to attract buyers or turn them away.
First, a few eye-opening facts gathered through scientific website tests:
1. Website user viewing time is distributed as follows:
- Above the Fold (the first screen area viewed on a website): 80.3%
- Below the Fold (the area that requires scrolling to be seen): 19.7%
This means most of your online visitors only look at the first screen of your site before moving on. They’re very unlikely to scroll or click to another page if the Above the Fold area doesn’t grab their attention.
2. “The first 10 seconds of the page visit are critical for users’ decision to stay or leave. The probability of leaving is very high during these first few seconds.”
The first 10 seconds count more than anything, which means a slow load time can be deadly.
3. In a recent global study involving 1 million websites, just 9.6 percent of the sites had “all the basic web page elements covered correctly.”
This means 90.4% of website are NOT covering even the most basic user-friendly elements to ensure success. Astounding.
To me, these statistics underscore the importance of making a great First Impression on your site within that 10-second window, whether you’re marketing pet products, pet services or veterinary products or services. (more…)
March 14, 2012
OK, there’s really no such thing as an ear hug. Or is there…?
This photo provides clear evidence that ear hugs exist.
Isn’t it sweet? To me, it’s the ultimate image of a warm and loving bond between two best buds.
So why should you care about ear hugs?
Well, as the owner of a pet or veterinary business website — your mission is to make visitors feel special and welcome so they’ll stick around and do business with you, yes?
What kind of web content helps you do that?
Here are 3 examples of “ear hug” content you can use on your pet or veterinary website: (more…)
October 20, 2011
Today I was on a conference call with Heather Lloyd Martin, SEO Copywriting pioneer, mentor and friend of mine. She was talking about some of the things that are critical to web success today and I immediately thought of how these tips can be applied to your pet marketing strategies or pet SEO success (of course!). So I’ll address each one in my upcoming blog posts, starting with this one:
First of all, original web content is an absolute MUST these days for marketing to pet owners –whether you’re marketing pet products, pet services or both.
Here are a couple of examples of what I mean.
1. If you manage a pet ecommerce website and you’re using the manufacturer’s content for each product you carry… I’m afraid your online store’s content might be invisible to search engines. You’re missing out on oodles of traffic from potential customers.
That’s because Google’s Panda update has clamped down on “copycat” websites that have the same content as others. Their latest search algorithms are focused on finding original, fresh content for people searching online for answers… and Google rewards websites that offer something unique and highly relevant.
What you can do right now.
Find ways to offer original content on your website so you can attract more pet-friendly customers via SEO. This means revising each of the manufacturers’ product descriptions with your own spin.
For example, if your online store includes a particular line of pet products because they’re eco-friendly and they reflect your commitment to green products – say so! Tell your visitors why the products are favored by you and treasured by your customers. Make a point to add your own brand voice to the copy. No-one has the same brand voice as you, so this will help make your content unique. Customer reviews can also help, but if you’re just starting to offer those, start revising the product descriptions ASAP.
2. You need to find a way to add fresh, original and highly relevant content to your site each week.
You’ll be delighted and amazed at the search-engine traffic power of writing helpful blog posts, for example. I just started helping a client add blog posts each week, and suddenly after 6 posts or so, the client’s site is turning up on top of Google’s page one for the keywords we targeted. These blog posts are getting attention and driving site visits — all with just a few posts for starters. Great stuff, right?
What you can do right now.
Map out an Editorial Calendar for blog posts or new articles that you commit to adding at least once a week. You could start with a “how-to,” “best-of” or “seasonal tips” blog series that drives people to check out the products on your site.
This can work in the following way. Let’s say you write a blog post about Daylight Savings Time and the importance of pet safety. You could mention that the arrival of shorter days/darker commutes can spell trouble for pets being walked at dinnertime. You might list the top 5 reflective dog products that can help pet owners solve this problem… and link to the reflective leashes, collars and vests you offer in your store. See how cool that could be? And then, when someone types “reflective dog collars” in Google – voila! Your blog post could be smiling right at them on page one of Google. It’s certainly worth a shot.
If you’re marketing pet services such as dog walking, you could have the same type of blog post about Daylight Savings Time except discuss the ways you pledge to keep dogs safe during their walks. Then link to your services page where you feature your dog-walking options. Be sure to include a mention of the towns you serve so your local prospects find you.
Are you stumped about adding original content to your pet website? Or do you have a tip to share? Please let us know. I promise to respond.
Until next time,
Here’s to a profitable website!